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  • Make sure the rules have been moved to the Rules folder. See Deploying Rule Sets and Assignment Files for more information
  • Check to make sure the service and the driver is running
    sc query frxsvc and sc query frxdrv 
  • Check the logs to make sure no non-zero errors are logged
  • Check the assignment files in order to make sure the user is included in the assignment
    1. Open the rule in the rule editor 
    2. Click on the manage assignments button
    3. Make sure that the user in question is listed and the rule does apply to them. 
  • If folders or files are being masked from an excluded user, make sure the "Apply Rules to System"  button is not clicked.



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